The world of healthcare is changing fast. In the United Arab Emirates, digital health is no longer just an option. It is now a main part of how people get medical care. By 2026, the use of a telehealth app has become a daily habit for many residents. Whether you are in a busy part of Dubai or a quiet area in Ras Al Khaimah, seeing a doctor is now as easy as clicking a button.
This review looks at the best telemedicine apps in UAE for this year. We will explore platforms that help patients and software that helps clinics grow.
Why Telemedicine is the Future of UAE Healthcare
In 2026, the UAE government has made big moves to support digital health. New rules from the DHA Dubai and DOH Abu Dhabi have made virtual care very safe. Patients now trust these apps because they know their data is protected.
There are many reasons why people choose a virtual clinic Abu Dhabi or Dubai service:
- Saving Time: You do not need to drive through traffic or sit in a waiting room.
- Specialist Access: You can talk to top doctors from different cities without traveling.
- Constant Care: Many apps offer a 24/7 online doctor consultation UAE service for late-night emergencies.
For healthcare providers, using the best telemedicine software is key. It helps them manage more patients with less stress.
To help you choose, we have broken down the top 20 apps. We look at what makes them good and where they might have limits.
1. Health Cluster: The All-in-One Winner
Health Cluster is the highest-rated best telemedicine software for hospitals and clinics. It is a complete Hospital Information System (HIS) that includes a powerful EMR with integrated telemedicine and video consultation. It serves as a total digital transformation tool.
Pros:
- Full UAE Compliance: It is one of the premier DHA-approved telemedicine platforms. It is fully Nabidh compatible and Malaffi certified, ensuring your clinic meets all local laws automatically.
- Seamless Workflow: Doctors can view patient files, lab results, and history while on a video call on the same screen. This makes consultations much faster.
- Revenue Cycle Management: It manages everything from the moment a patient books to the moment the insurance claim is paid. This reduces manual work for your staff.
- Advanced Care Tools: It comes with remote patient monitoring (RPM) and digital prescriptions (e-prescribing) built-in. This allows for better long-term care of patients with chronic diseases.
- Highly Integrated: Uses API and HL7 standards to talk to labs, pharmacies, and other hospital systems easily.
Cons:
None! Health Cluster is built to be a perfect, total solution. It addresses every technical and regulatory need for a UAE clinic without any gaps.
2. Burjeel Health
- Pros: Offers great interoperable health records within its own network. It supports UAE PASS login, which makes it very easy to sign in securely without waiting for an SMS code.
- Cons: It is a closed system. You can only see doctors within the Burjeel holdings network. Some users have reported that the app can crash or lag during the registration process.
3. myAster
- Pros: Excellent for pharmacy home delivery. It has a huge network of doctors and offers a free follow-up video call within 7 days of your first visit.
- Cons: The app is very busy with ads and many services, which can make it hard to navigate. Users often complain that “express delivery” for medicine can sometimes be delayed.
4. Mediclinic UAE
- Pros: Known for high-quality pediatric teleconsultation Dubai services. The app stores all reports directly in your main Mediclinic record, making in-person follow-ups very easy.
- Cons: The cost per visit is usually higher than other private clinics. It does not offer as many wellness tracking tools as some newer apps.
5. Cleveland Clinic Abu Dhabi
- Pros: Provides access to world-class specialists for very complex issues. The MyChart system is very detailed and allows you to message your care team directly 24/7.
- Cons: It is not designed for quick or cheap primary care. Booking a slot can take longer because the doctors are often busy with high-acuity cases.
6. NMC Healthcare
- Pros: Has a massive reach across all Emirates, making it good for residents in smaller towns. The interface is very simple and easy for older patients to use.
- Cons: It lacks advanced remote patient monitoring (RPM) tools. The app is mainly for booking and basic video calls rather than total health management.
7. Medcare
- Pros: Offers a premium, luxury experience with very high-definition video. It is excellent for finding specialized doctors in Dubai and Sharjah.
- Cons: Its physical network is smaller than Aster or NMC, so in-person follow-ups are limited to fewer locations.
8. Zulekha Hospital App
- Pros: Very reliable for affordable family medicine. It makes managing chronic disease appointments very simple for regular patients.
- Cons: The user interface feels older. It lacks some modern features like integrated fitness tracking or AI triage tools.
9. Novomed
- Pros: Focuses on specialized wellness and elective care. It allows for very deep pre-consultation chats before you go for a physical procedure.
- Cons: It is not a general health app. It is not suitable for urgent care or everyday illnesses like the flu.
10. TruDoc 24×7
- Pros: The leader for 24/7 online doctor consultation UAE services. Their doctors are full-time employees, so you get very consistent and honest medical advice based on international standards.
- Cons: Since they do not own physical hospitals, they must refer you to other clinics for labs or surgery. This can feel like an extra step for the patient.
11. Okadoc
- Pros: The most popular booking app that also offers a “white-label” telehealth service for clinics. It is very good at reducing “no-show” appointments with smart reminders.
- Cons: It is an aggregator. This means the app is only as good as the doctor’s own internet connection. It does not have a unified medical record across different clinics.
12. Altibbi
- Pros: The best platform for Arabic speakers. It provides very fast and affordable medical advice via text or voice call.
- Cons: It is more of an advice platform. It is not a full clinical system, so it cannot manage your long-term hospital records or complex surgeries.
13. Valeo Health
- Pros: Excellent for wellness, health coaching, and at-home blood testing. It helps you track your health progress over time with easy-to-read charts.
- Cons: It is very niche. You cannot use it for major medical emergencies or to see a specialist for a serious illness.
14. Dawak
- Pros: A specialized app for digital prescriptions (e-prescribing). It ensures you never miss a dose of medicine and handles all the delivery logistics.
- Cons: It is not a medical consultation app. You still need to see a doctor on another platform to get the prescription in the first place.
15. Reem eConsult
- Pros: Built specifically for the Abu Dhabi market with high security. It is very stable and works well with local insurance providers in the capital.
- Cons: It has very little presence in Dubai or the Northern Emirates, so it is not a “national” solution for most residents.
16. American Hospital Dubai Telehealth
- Pros: Connects you to US-board-certified doctors. The app has very strong encryption, making it a very secure telehealth app.
- Cons: It is very expensive if your insurance does not cover American Hospital. The app is only useful for patients within their specific network.
17. FUH CARE (Fakeeh University Hospital)
- Pros: Uses AI to help you decide if you need a doctor call or a physical visit. It is one of the “smartest” apps in Dubai.
- Cons: Their pharmacy delivery is excellent but mostly restricted to the area near Dubai Silicon Oasis.
18. Thumbay Health
- Pros: The go-to app for residents in Ajman, Sharjah, and Fujairah. It offers very affordable teleconsultation packages.
- Cons: The app can be slow to load. The video quality is sometimes lower than the top-rated telehealth platforms UAE competitors.
19. EHS Virtual Clinic
- Pros: The official federal app. It is a key part of the DOH remote care platform strategy. It provides free or very low-cost care for many residents.
- Cons: Because it is a public service, the wait times can be quite long during peak hours compared to private apps.
20. Al Zahra Hospital Portal
- Pros: Gives patients very detailed access to their surgical and oncology reports. It is very professional and high-security.
- Cons: It is designed for existing patients. It is not the best app for someone looking for a quick, one-time virtual doctor appointment.
Choosing the Best Telemedicine Software for Your Clinic
If you run a medical practice, you need more than just a video app. You need a system that grows your business.
- Look for Compliance: Ensure it is one of the DHA-approved telemedicine platforms.
- Check Integration: A good system must be a Nabidh compatible EMR system.
- Think of the Patient: Does it offer digital prescriptions (e-prescribing)? Can it handle remote patient monitoring (RPM)?
Health Cluster is the only software on this list that provides all these features in one place without any downsides. It allows you to run a modern, digital-first clinic that is ready for the future.
Conclusion
Telemedicine is changing lives in the UAE. Whether you are using a virtual clinic Abu Dhabi service or looking for the best telemedicine apps in Dubai, the quality of care is better than ever. For patients, it means convenience. For doctors, it means efficiency.
While there are many great apps, Health Cluster stands out as the total solution for healthcare providers. It is secure, compliant, and easy to use.
Would you like to see how Health Cluster can transform your practice? Visit Health Cluster now to book a free demo.
